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The KB Reset

A one-off clean of your kitchen and bathrooms, done by the two owners to a written list: 14 things in the kitchen and 14 in each bathroom. It's finished when the list is finished.

The two cleaner fish carrying a greasy rangehood filter between them like a stretcher, heading for the cleaning station on the reef, a diver's flag above it

For the rooms that have gone past a normal clean.

Most people who call us are on top of their cleaning. The kitchen and bathrooms just collect the build-up a weekly clean was never paid to reach, and after a while no amount of wiping touches it.

A KB Reset goes after that build-up, spot by spot, from a list we write down before we start.

Why only kitchens and bathrooms?

Because that is where it builds up worst, and a list kept to two rooms is one we finish every time. If you want the rest of the house done as well, say so at the walkthrough and we quote it there.

What's on the list

This is the list we work to on every KB Reset. It's the same list that goes in your agreement, and we're finished when the list is finished.

A cleaner fish inside an oven door, between the two panes of glass, polishing them with its tea towel

The kitchen

14 on the list
  • Dusting top to bottom, including vents, light fittings, and cobweb removal.
  • The tops of the overhead cupboards and the top of the refrigerator cleaned and degreased.
  • The rangehood degreased inside and out, with the filter removed and degreased separately.
  • The oven interior decarbonised with the door taken apart, including the glass between the panes, and the oven front and knobs degreased. The racks and trays are not included.
  • The stovetop and its knobs deep degreased, with the grates and burners lifted off and degreased separately.
  • Both sides of every cupboard and cabinet door degreased, including the door frames and trim.
  • The splashback and the benchtops degreased and detailed, using a pH-neutral cleaner on stone.
  • The sink basin degreased and disinfected, with the tapware and fixtures descaled and polished.
  • The dishwasher cleaned inside and out, including the filter.
  • The microwave cleaned inside and out.
  • The refrigerator exterior wiped, degreased and disinfected.
  • The kitchen window, the interior glass, frame and tracks detailed, and the blinds dusted and wiped. The flyscreen and the exterior glass are not included.
  • Walls spot cleaned; high-touch areas disinfected.
  • Floors degreased and mopped, and the skirting detailed.
A cleaner fish working along a grout line with its tiny brush, the line clean behind it and the steam curling up

Each bathroom

14 on the list
  • Dusting top to bottom, including vents, light fittings, and cobweb removal.
  • Every grout line steam cleaned, floor and wall.
  • Soap scum descaled from the shower screen and the tiling.
  • Surface mould treated and removed.
  • Inside the shower detailed, including the walls, the base, and the door tracks.
  • The toilet cleaned and disinfected, including behind it, the base, and the hinges.
  • The exhaust fan cover taken off, cleaned, and refitted.
  • Under and around the drains cleaned.
  • The vanity exterior wiped and detailed, including both sides of every vanity and cabinet door and the tops of the cabinets.
  • The sink basin degreased and disinfected, with the tapware and fixtures descaled and polished, including towel rails and holders.
  • Mirrors and all glass squeegeed and detailed.
  • The bathroom window, the interior glass, frame and tracks detailed, and the blinds dusted and wiped. The flyscreen and the exterior glass are not included.
  • Walls spot cleaned; high-touch areas disinfected.
  • Floors descaled and mopped, and the skirting detailed.

What's not included, and why

Keeping the list to two rooms is what lets us finish it every time. These are the things people most often ask about.

Every other room

A KB Reset is the kitchen and the bathrooms. If you'd like more of the house done, say so on the walkthrough and we'll quote it there.

Inside cupboards, drawers, vanities and the fridge

We clean the house and don't handle your belongings.

The butler's pantry

It isn't part of the kitchen list.

Oven racks and trays

The oven itself is on the list, door and glass included. The racks and trays aren't.

Flyscreens and outside glass

Windows are done on the inside: the glass, the frame and the tracks.

Carpet steam cleaning, if you'd like it

It's an add-on, and it isn't part of the KB Reset list, so if you'd like carpets done while we're there, mention it on the walkthrough and it goes on your price as its own line.

Before: a stained carpet beside a loungeBefore
After: the same carpet after steam cleaningAfter
Carpet steam cleaning, before and after.
An old ship's bell on the sea floor, cleaned of the growth that lies in scraps around it, with etched marks worn into the metal that stay

What cleaning can't fix

Some things are wear: etched glass or stone, and mould that has gone into the grout, silicone or wall lining. Those need a repair, and we'll tell you on the walkthrough if we see any.

Both owners, in both rooms.

Alex takes the kitchen and Justin takes the bathrooms, working at the same time. Whoever finishes first joins the other, so the two people who turn up are always the two of us.

  • Nobody else, and nobody new each time
  • Police checked every six months
  • $10m public liability
Working a power brush along the kitchen cupboards
The kitchen: every cupboard door, both sides.
Justin vacuuming a bathroom with a HEPA backpack vacuum
The bathrooms: Justin, with the HEPA vacuum.

It costs more than a regular clean. Here's why.

We'd rather you know that now than be surprised at the end of the walkthrough. The price is set by the room and by a written list, and it covers the whole job, whatever it takes.

What you're paying for

  • A written list. There are 14 things on the kitchen list and 14 on each bathroom's, and we're finished when the list is finished.

  • The two owners. Alex and Justin do every job, so nobody else comes and it's never someone new.

  • The kit and the time. A steam cleaner for the grout, a HEPA vacuum, and the time to take the oven door and the rangehood filter apart.

Why we can promise the result

Everything we do is on the list in writing, so you can check it against the room. If anything on the list isn't done, tell us within 24 hours and we come back and do it. The price is fixed before we start, so if it takes longer than we thought, that's on us.

What people weigh it against

Booking and paying

Your price, in writing

It's set by the room and fixed before anything starts, and it stays open until 11:59pm on the seventh day, with the agreement attached.

20% books your date

The rest is paid after you've seen the finished job, by card, bank transfer or cash.

You don't need to be home

It's only ever Alex and Justin, the two owners, so you know exactly who's coming, and you can let us in and head off, or leave us a key. Weekends are the same price, and the job can be split over two days.

If something isn't right

If anything on the list is missed, tell us within 24 hours and we come back and do it. We carry $10m public liability, and both owners are on site for the whole job.

The walkthrough is free

About 15 minutes on FaceTime, and you see your price before you decide anything.

Questions first?

Call or text Justin on 0480 421 252. Before you book

Questions people ask

Anything else, call or text 0480 421 252.

Do I need to be home?

No. It's only ever Alex and Justin, the two owners, so you know exactly who's coming, and you can let us in and head off, or leave us a key. Weekends are the same price, and the job can be split over two days.

Can my partner join the call?

Yes, and it helps. They see what you see, and you don't have to pass it all on later.

Why only kitchens and bathrooms?

That's where build-up gets worst, and a list kept to two rooms is one we finish every time. If you'd like more of the house done, say so on the walkthrough.

Why does it cost more than a regular clean?

Because it's priced by the room and a written list rather than by the hour, and it's finished when the list is finished.

When do I pay?

20% when you book, to hold the date. The rest after you've seen the finished job.

What if something on the list gets missed?

Tell us within 24 hours and we come back and do it.

What can't cleaning fix?

Some things are wear: etched glass or stone, and mould that has gone into the grout, silicone or wall lining. Those need a repair, and we'll tell you on the walkthrough if we see any.

What people said on Google.

5.025 reviews on Google

See what your kitchen and bathrooms need.

Tell us about your rooms and Justin will call you back from 0480 421 252. After 8pm he'll text instead, and call from 9am.